BAT WARRANTY POLICY
Worth Sports will provide a one-time bat replacement within one
year from the date of purchase on most bats. If the model is no
longer available it will be replaced with a model of Worth's
discretion. See your specific warranty card for the duration or
contact customer service at 1-800-423-3714.
WHAT YOU NEED TO DO
Important: NEVER RETURN YOUR BAT TO YOUR SPORTING GOODS DEALER
(*Canadian customers read note at bottom of page)
You do not need to pre-register your bat upon purchase. We
suggest, however, that you save your receipt since the receipt will
be required to show valid proof of purchase if you were to need to
send your bat in for warranty replacement.
1. Complete the online Bat Return
Form OR call 1-800-423-3714 between the hours of 8 -5 CST,
Monday -Friday, to obtain a Return Authorization Number (RA#). For
questions, you can email firstname.lastname@example.org.
Please have the following information ready: model #, length, and
2. Once you receive your RA# and return instructions, send your
bat along with a valid proof of purchase (sales receipt) to the
Warranty Department. The sales receipt must be from an
authorization dealer. Worth's warranty commitment is to the
original owner and is not transferable. Worth Sports DOES NOT
accept receipts from PayPal, Paypoint, eBay, or other auction
Bats must be received by our evaluators within the warranty time
frame and before the one year warranty expires.
We recommend that you make a copy of your sales receipt for your
own records; please rubber band the original receipt referencing
the RA# to the barrel of the bat and send to:
Worth Bat Returns
RA# (fill in your RA#)
132 Bissen St.
Caledonia, MN 55921
The customer is responsible for the cost of shipping their bat
in for warranty consideration. We are not responsible for any bat
that is lost during the shipping to our facility. We strongly
recommend that you insure the package while in route to us with
whichever carrier that you feel most confident with.
Upon completion of evaluation, if the bat is deemed defective
and meets our warranty requirements, Worth Sports will send out a
replacement bat. If possible, Worth will repair the bat first
before a replacement is issued. End caps and knobs are typically
something that can be repaired. If a bat is sent back repaired, the
sales receipt will also be returned since the remaining warranty
will still be in effect from the original date of purchase. The
customer is responsible to retain this receipt for any warranty
time period remaining on the bat.
Customer must be available to sign for their warranty bats. We
can no longer accept a signature from a neighbor. After three
delivery attempts, the package will be returned as
Worth has the right, as the manufacturer, to laser engrave, or
"mark" any bat they feel are not entitled to a warranty
replacement. Bats must be received by our evaluators within the
warranty time frame.
Each bat that comes in for warranty must meet our warranty
requirements to receive a one-time replacement within one year from
date of purchase. Worth reserves the right to perform any testing
that they deem necessary to determine whether the bat meets the
- Bats must be purchased from an authorized dealer or store of
Worth. If they are not an account of Worth Sports and/or authorized
to represent Worth, the bat will be sent back denied and
- Receipts will also be verified with the retailer/authorized
dealer. If the store notifies Worth that the purchase was invalid,
the bat will be sent back denied and will be marked.
- THIS WARRANTY DOES NOT COVER bats that have been used in
commercial batting cages.
- Worth will not honor any bat that has been altered. An
alteration may consist of: gluing (even in an attempt to "repair"
the bat), shaving, rolling, vicing, hitting objects other than
balls with your bat and basically, any form of "doctoring" your bat
in any form in an attempt to affect the performance or
characteristics of the bat. If Worth finds a bat has been altered,
the warranty is null and void and will be returned to the customer.
The bat will also be marked.
- All bats will be cut during the evaluation process to confirm
that no alterations have been attempted or done on the bat. If
Worth finds that the bat has been altered, it will be returned to
the customer in the condition that is received back after this
Worth is also not responsible for any injury resulting in using
an "altered bat."
Worth offers a one-time warranty replacement. A bat issued for
warranty replacement will be permanently marked as "NO WARRANTY" on
the taper of the bat.
*Please note that if you reside in Canada and bought your bat in
Canada, you need to contact the retailer that you purchased the bat
from in regards to the warranty.