Warranty

WARRANTY FORM

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Warranty Coverage:

Worth Sports warrants that for a period of one (1) year from the date of purchase from an authorized dealer, this product will be free from defects in material and workmanship. This limited warranty covers cracking, breaking, or significant denting that may occur during normal usage. Should a defect occur during the warranty period, Worth Sports will repair or replace (at its option) the defective product, free of charge. A replacement product will be an identical or reasonably equivalent product. This is your exclusive warranty.

This warranty is provided by the manufacturer and is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Do not return your bat to the store from which you purchased it for warranty service. Worth Sports authorized dealers do not have the right to alter, modify, or in any way change the terms and conditions of this warranty.

For Composite Slowpitch Bats ONLY -- IMPORTANT INFORMATION IN ORDER TO PRESERVE YOUR WARRANTY COVERAGE: Before using your new bat, please note that it has both a permanent engraved serial code and a removable sticker adhered to it. The sticker contains the serial code that matches the permanent engraved code on the bat. Peel off the sticker from the bat and attach it to your original sales receipt. Save the sticker and original sales receipt, as both are required for warranty service.

Limitations:

This warranty does not cover cost of inconvenience, damages due to product failure, transportation damages, misuse, abuse, alteration, accident or negligence, or if the bat is used in commercial batting cages. This warranty does not apply to replaceable end caps or grips. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes. Worth Sports shall not be liable for death or injuries to persons, damage to property, or for any incidental, contingent, or consequential damages caused by the breach of any express or implied warranty. Worth Sport's sole liability for this warranty is limited to repair or replacement of defective product. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration as set forth above. Some states, provinces, or jurisdictions do not allow for the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province.

Bats not purchased from an authorized dealer do not carry our warranty. Worth Sports does not accept receipts from PayPal, Paypoint, eBay, or other auction websites.

How to Obtain Warranty Service:

IMPORTANT: Do not return your bat to your sporting goods dealer. (Canadian consumers, please see the instructions at the bottom of this page.)

1. Complete the online Bat Return Form or call 1-800-423-3714 between the hours of 8 a.m. and 5:00 p.m. U.S. Central time, Monday-Friday to obtain a Return Authorization Number (RA#). For questions, you may email returns@worthsports.com. Please have the following information available: model #, serial number, length, weight, date of purchase, and location of purchase.

2. Once you receive your RA# and return instructions, write the RA# on the original receipt and attach the receipt to the barrel of the bat with a rubber band and send the bat to the Warranty Department at the following address:

Worth Sports
RA#
132 Bissen St.
Caledonia, MN 55921

NOTE: For Composite Slowpitch bats, the sticker with serial code must also be attached to the original receipt.

We recommend that you make a copy of your sales receipt for your own records. Receipts will be verified with the retailer/authorized dealer. If it is determined the receipt is invalid, warranty coverage will be denied, and the bat will be sent back permanently marked.

Bats must be post-marked within the warranty period. You are responsible for the cost of shipping your bat in for warranty consideration. We are not responsible for any bat that is lost during shipping to our facility and encourage you to ship the bat in a manner that can be tracked.

3. Each bat that comes in for warranty must meet our warranty requirements to receive a one-time replacement within one year from the date of purchase. If Worth Sports determines a proper warranty claim has been made, a replacement bat of equal value will be provided. Such bat will contain a designated marking, indicating that it is being provided to fulfill [COMPANY'S] warranty obligations for the original bat purchased. Any bat returned to Worth Sports with this designated marking will not be replaced.

If possible, Worth Sports will repair the bat first before a replacement is issued. End caps and knobs are typically parts that can be repaired. If a bat is sent back repaired, the original sales receipt will also be returned as the remaining warranty will still be in effect from the original date of purchase.

To ensure proper delivery and to avoid potential theft, the bat owner or another member of the household over 18 years old must sign for the warranty bat when it is delivered; no other signatures will be accepted. After three delivery attempts, the bat will be returned to us as "undeliverable."

4. Worth Sports reserves the right to refuse to replace a bat claimed to be under warranty if we determine the bat has been misused, abused, or altered from its original manufactured condition. To determine whether a bat has been so altered, we may be required to conduct destructive testing on your returned bat. An alteration may consist of: gluing (even in an attempt to "repair" the bat), shaving, rolling, vicing, damage due to hitting objects other than balls, or any form of "doctoring" the bat in an attempt to affect its performance or characteristics.

If Worth Sports determines the returned bat is not under warranty or that the warranty has been voided, we will place a designated marking on the returned bat, and it will be sent back to the owner without a replacement. The determination of whether a warranty is valid or voided by misuse or alteration is in the sole discretion of Worth Sports.

Canadian Warranty Service:

If you reside in Canada and bought your bat in Canada, please contact the retailer from which you purchased the bat to obtain warranty service.